Your Privacy Is Our Priority

pq111 may collect the following types of information from you:

1.1 Personally Identifiable Information

• Your full name and username
• Email address and contact details
• Date of birth (for age verification — only users aged 21 or above may register)
• National ID or passport number (when identity verification is required)
• Address and country of residence

1.2 Financial Information

• Mobile banking number — bKash, Nagad, or Rocket
• Transaction history and amounts
• Records related to deposits and withdrawals

1.3 Technical Information

• IP address and device identity
• Browser type and operating system
• Cookies and session data
• Usage time, page visit data, and click patterns

pq111 collects and uses your information only for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure
• Service delivery: To manage the gaming experience, betting features, and promotional offers
• Financial transactions: To process secure deposits and withdrawals via bKash, Nagad, and Rocket
• Customer support: To resolve issues via live chat and email
• Age and identity verification: To enforce the 21+ age requirement and promote responsible gaming
• Security and fraud prevention: To protect accounts and detect suspicious activity
• Service improvement: To analyse user experience and enhance the platform
• Legal obligations: To comply with applicable laws and regulations

pq111 takes various technical measures to ensure the highest level of security for your information:

• SSL encryption: All data transmissions are secured by industry-standard SSL encryption technology
• Secure servers: Your information is stored on highly secured servers
• Access control: Only authorised personnel may access your information, and only for specific required purposes
• Regular security reviews: Our security measures are regularly tested and updated

Your information will be retained for as long as your account remains active or as needed to provide services. Where legal obligations apply, data may be retained for the required period.

pq111 never sells or rents your personal information. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment processors. Each of these parties maintains its own privacy policy.

4.2 Technology Service Providers

Certain trusted technology partners are used to operate our platform. These parties process information only for the purpose of providing services and may not use it for any other purpose.

4.3 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from an investigating authority, or as required by applicable law.

pq111 uses cookies and related technologies to improve your browsing experience:

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the site — such as maintaining login sessions and verifying security. Disabling them may prevent the site from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language and display settings) so you do not have to re-enter them each time.

5.3 Analytical Cookies

These cookies help us analyse user behaviour to improve our services. The data collected is generally anonymised or in aggregated form.

As a pq111 user, you have the following rights regarding your own information:

• Right to access: You may request to know what information we hold about you
• Right to rectification: You may request correction of any inaccuracies in your information
• Right to erasure: In certain circumstances you may request that your information be deleted
• Right to restriction of processing: In certain circumstances you may request that processing of your information be limited
• Right to portability: You may request a copy of your information in a machine-readable format
• Right to object: You may object to the processing of your information for specific purposes

To exercise any of these rights, please contact our support team. After proper verification, we will respond to your request as quickly as possible.

pq111 strictly prohibits account registration by anyone under the age of 21. Our services are intended for adults aged 21 and above only.

We do not knowingly collect any personal information from minors. If we find evidence that such information is held, the account in question will be closed immediately and the associated data will be deleted.

Our services are primarily intended for users in Bangladesh. However, some technology service providers may have servers located in other countries. In such cases:

• Data transfers are made only to countries or organisations that maintain adequate protection measures
• Encryption and security protocols are maintained for all international transfers
• Third-party partners are contractually required to maintain equivalent data protection standards

pq111 reserves the right to change this Privacy Policy at any time. In the event of a significant change:

• The updated policy will be published on the website
• Registered users may be notified by email
• A notice about the change may be displayed after you log in to the site

You can confirm you are reading the latest version by checking the "Last Updated" date at the top of the Policy. Continued use of the site after changes have been made will be taken as acceptance of the updated Policy.

You also bear certain responsibilities for keeping your account secure:

• Use a strong, unique password and do not share it with anyone
• Keep your login details private — pq111 will never ask for your password via email or chat
• If you notice any suspicious activity, notify us immediately
• Always log out of your account properly after using a public or shared device
• Keep your registered email address secure and active

pq111 supports responsible gaming. In this context we may analyse your usage patterns in order to:

• Identify potentially problematic gaming behaviour
• Properly action requests for self-exclusion or limit-setting
• Intervene where necessary to protect the user

To learn more about responsible gaming, visit our Responsible Gaming page.